Last Updated:
October 19, 2026
Welcome to RETAAJ LTD. By accessing or using our website (https://retaaj.co.uk) or placing an order, you agree to these terms and conditions. Please read them carefully.
About Us
This website is operated by RETAAJ LTD, Unit 2, 70 Woodhead Road, Glasgow, G53 7NN, Scotland. You can contact us at retaajltd@gmail.com or on WhatsApp at +44 7401 894306.
Use of Website
- You must use this website only for lawful purposes and in line with these terms
- You must not misuse the website, attempt unauthorised access or disrupt our services
Product Information
- We try to describe and display our products as accurately as possible, but colours, sizes and finishes may vary slightly from the images shown
- Prices, discounts and product availability may change without prior notice
Orders and Payments
- Your order is an offer to buy. A contract is formed when we confirm your order and dispatch the items
- Payment must be completed before an order is processed
- We may refuse, limit or cancel any order, for example if an item is unavailable, a pricing error has occurred or we suspect fraud. If we cancel a paid order, you will receive a full refund
Delivery
Delivery options and estimated times are shown at checkout. Estimates are not guaranteed, and we are not responsible for delays caused by couriers, customs or events outside our control.
Returns and Refunds
Returns, cancellations and refunds are handled as set out in our Return Policy, which forms part of these terms.
Liability
- We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be excluded by law
- We are not liable for loss or damage that was not reasonably foreseeable, or for damage caused by misuse of products
Privacy
How we use your personal data is explained in our Privacy Policy.
Changes to These Terms
We may update these terms from time to time. The version on our website at the time of your order applies to that order.
Governing Law
These terms are governed by the laws of Scotland, and the Scottish courts will have jurisdiction, without affecting any mandatory consumer rights you have in your country of residence.